SHIPPING POLICY

We are a dropship and print on demand company. All products are made to order, with love. We use outsourced manufacturers for a portion of order fulfillment. We reserve the right to ship items separately should an unforeseen delay come from one of our third parties.

 

Order Processing

Apparel takes between 2-9 business days to create. In some cases, due to item back order, there may be a slight delay (usually of no more than 7 additional days). Our creator tools may take anywhere between 3-7 business days to process. 

Once your order has shipped, you will receive your tracking number to the email or cell phone number you provided during check out. Contact us if you have questions about your order.

 

Shipping

Shipping vendors may vary depending on which is faster.

Due to the events regarding COVID-19, delays are worldwide with production/shipping times extending up to as long as 2 weeks.

Prior to COVID-19 delays, US customers could expect to receive their item(s) in 2-3 business days after we processed the order. This time frame is now longer. USPS is keeping everyone posted on their delays via a red alert at the top of their website. Packages are moving slow, but they are moving. We must remain patient. 

 

We do not currently offer expedited shipping.

In instances where items used for printing are out of stock, information referencing delays will be posted on each individual item and/or emailed to the customer.

 

Expedited shipping 

We do not currently offer expedited shipping.

 

Important

We are NOT responsible for post office issues relating to lost/stolen packages and/or incorrectly provided shipping addresses. For example, if your tracking number shows that your package was “successfully delivered” then it becomes the responsibility of the post office, not that of Mahogany Mommies.

Questions? Contact us at info@blackgirldigital.com or (929) 274-1107.